Shannon was super helpful and got us all set up so quickly. Thank you so much!

I already had a storage unit but wasn’t really all that pleased for a few reasons. I searched my phone for storage facilities. Towne Self Storage had five stars! I was on my way’. I met with Cathy and knew within a minute I was going to leave my unit and rent from Towne Self Storage. Every employee I had interactions with were very professional, friendly and knowledgeable, the facility is all on one floor which is really great (no waiting for an elevator!). You will not be disappointed!

Shout out to Ben S! It's hard to find a patient and respectful person that works with customers these days. Everything is an app. That's what made it awesome to meet Ben. He's knowledgeable of the industry and provides excellent customer service. If you get the chance to work with him, the process goes smoothly. Thanks, Ben!

Over the past few years, I have rented U-Hauls at least a dozen times from In Towne Self-Storage, and each time my expectations are greatly exceeded. I wouldn't dream of renting a U-Haul anywhere else. Cathy and her team turn the sometimes stressful process of renting and moving into a comfortable, enjoyable experience. The trucks are always clean and in excellent condition, the location is convenient and works seamlessly with TruckShare 24/7, but the real gem is having the opportunity to check in and out through the office. Ben is such a wonderful asset to this company, and always strives to go above and beyond to make sure everything is smooth from start to finish. He is always interested and supportive of my plans with the trucks, we even had a great conversation about jazz music once because I left the truck radio on WDCB, 90.9FM. It's abundantly clear that this professionalism extends to the storage features of this location as well. Thank you all for continuing to be the premier choice in renting U-Hauls!

This place is great. The units were exactly what we were looking for at a great price. Cathy has been super helpful and very nice to work with too! Highly recommend storage facility

Very professional service. Easy to work with. Clean and spacious storage.

Ben was friendly, competent and a great communicator. He was very helpful and the whole process went seamlessly.

Someone answered the phone and helped me rent a unit quickly.

I've rented here for a few years. Clean, safe atmosphere and the staff is lovely. They worked with us when we downsized our unit, and even though we don't live nearby anymore, I haven't moved the unit because I know my stuff is safe there.

Just wanted to say that Shannon was particularly helpful on my move date and Ben was helpful after the fact….. the facility was clean and nice. I would recommend InTowne to anyone.

Great experience at Intown self storage. The hours are great and getting in and out of the facility is very easy. They have plenty of dollies to move your furniture in and out. They also have a garage where you can pull your car in when it’s raining I would definitely recommend in town self storage to anyone in the area.

After researching several storage facilities in my area, I decided on In Towne Self-Storage. The staff are friendly and professional. The location is easy to find, the loading dock is awesome, lighting and security is excellent, and they rent Uhaul trucks and trailers as well. Thoroughly pleased with this facility and the staff.

We moved into In Towne Self-Storage after an awful experience at a different storage facility. I wish we would have done more research and chosen In Towne from the start! The facility is so accessible, clean, and organized. Shannon was amazing to work with and helped turn a nightmare move into a great experience. Cannot say enough great things about this facility. Will recommend to anyone in the area!

Super convenient, friendly staff, clean facilities. Highly recommend!

Kathy was wonderful! Highly recommend this place!

Invaluable service for my small business! Secure, friendly staff, attentive to our ever changing needs. Climate controlled facilities are amazing! Conveniently rents Uhauls and sells moving supplies.

Ben really help me out as Self Storage he had great customer service it was just amazing just checking out with him he understood every single question we had he made everything easy for our move so moving was really easy with the good customer service that makes a lot of people feel great

I trailered my Ubox to In Towne Self-Storage to unload to my new storage unit. Ben took great care of the move-in process, helping me get the best fit for my storage. The facility was clean, and it felt like a secure location to leave my things. I was able to unload the Ubox indoors, and Ben helped to detach and re-attach my trailer. Thank you!

Called at the last minute and Ben was super helpful. He broke down the prices for me and made sure I understood everything. Super easy and convenient!

First time dropping off a rental at this location. Ben was super helpful getting our trailer unhooked and secured! We were in and out in less than 10 minutes!

Ben was really friendly and accommodating!

In Towne Storage was fantastic to work with. What sets them apart are their people. Cathy was so great to work with throughout the process and Shannon did a great job with my set up and move in. Highly recommend them.

Ben & Shelly were very knowledgeable, professional and friendly!

Good people got Ben and Shelly had to get a truck for two weekends and they were able to get me going fast and painless.

Great experience!! Ben was super helpful

Ben was so helpful and pleasant. Amazing service!

Shelly and Ben did a great job helping out my Dad and I through a stressful move. They are the best!

Ben was absolutely amazing! Some of the most professional and most personable service I have experienced! Thanks again for all your help, my cross country trip could not have started without you!

Great storage facility that’s clean and convenient. Ben helped me figure out what size unit I needed and it’s worked out great!

Went there today and used the service for the first time. Just perfect. Well set up, very clean and Ben and Shelly rocked it out!!

The best Storage Facility I've ever been to in the entire country. Highly recommend.

Cathy and Co provide excellent customer service time and again. Its so nice to finally find a U Haul dealer that is fully committed to their franchise!

Best storage facility in Illinois

Very friendly employees. Clean storage units. Affordable storage and rental trucks.

Very clean and love the climate controlled storage and pull-in garage area. Love the owners huskie!

“Medically clean”

Cathy is so sweet and super helpful when it comes to any questions or concerns about utilizing this storage facility space. I was very comfortable housing all of my items in my storage unit, and very satisfied with the overall service done to keep my items safe and secure. Thank you very much for the fantastic customer service and excellent facility maintenance, security, etc.!

I have to say that Cathy and Kelsey (sic) are wonderful and a pleasure to work with. I came in Sunday afternoon to drop off paperwork and put a cover on my camper. Kelsey came out to help with the cover; I'm so surprised and extremely grateful. You need a great place for storage, In Towne self -storage is the place

Great place and costumer service is the best!

In Towne Self-Storage is wonderful. The space is clean, inviting and feels very safe. They have plenty of lighting in the parking lot and throughout the facility. The bay is easily accessible and they offer plenty of parking. Staff is very friendly and great to work with. Highly recommend for all your storing needs!

The staff is tremendous! Very knowledgeable, helpful and readily available. Nothing like seeing a friendly face, some coffee and a nice clean, safe and secure facility!

So helpful and kind! Kathy was able to help my client with last minute, short term storage during a move. They even met with the movers when my client was at the closing table! It was a huge relief for her! Excellent customer service and I highly recommend!

I cannot express how friendly, helpful and accommodating Cathy and her staff were during our recent storage venture. Our move was hectic (aren’t they all) but InTowne Storage was a breath of fresh air. Easy access to our storage units was much appreciated by our moving company and our friends and family as well. Thank you again and please keep up the great work.

Excellent, clean storage facility with friendly staff and easy access. I can't recommend them enough.

Very clean atmosphere, excellent security & accommodating staff!

Awesome service, thorough walk through, no pressure salesperson and great security.

Met with Cathy to rent a u-haul. Great experience, super professional and helpful! Great indoor storage facility, now considering a storage option. Highly recommend!

We are downsizing , our large home has sold and we can't find a new place to buy. Have never had a need a for a storage unit, but certainly do now. We looked a couple of places in the area, and were so happy to find InTowne in STC. Even though we are stressed to the max, Cathy was so friendly and welcoming she really made us feel a little better about this situation. The building is safe and secure, prices reasonable. I would highly recommended InTowne if you need storage!

Highly recommend this facility. The staff were wonderful. Many unit sizes to choose from to suit your needs. Clean, and well run. Your movers if you use one will love it with the convenient dock. Close to downtown and our home for easy access.

Cathy was very helpful made calling and reserving a moving truck easier than the app

Best storage in town

I need and clean place and such personable help highly recommended

Fantastic new self storage facility. Sparkling clean, very attentive and very helpful and friendly staff. Variety of storage sizes, and big, great location. From self storage to commercial storage and even have packing supplies!!

I love this place. First off indoors and warm, awesome. Very friendly people and great prices. Lou is awesome too!!!

In Towne Self-Storage is wonderful! Not only is the staff very knowledgeable they were extremely helpful! Love the fact this place is secure with cameras monitoring and environmentally friendly with automatic lighting. Many size storage units to accommodate different needs! Highly recommend!

I don't think I have ever seen a storage facility so clean and state of the art. You can tell that safety and comfort are top priorities. I will always work with the great team over at In-Towne for all of our storage needs. Thank you to Cathy, Nessa and the team!

Great experience over all!! Super helpful, friendly, and knowledgeable staff. The facility is spotless. I had problems with the lock that was sold to me but the staff helped fix the problem immediately!

Shannon is the best

This facility is very clean! It is truly temperature controlled unlike Red Dot storage. Who claim they are temperature controlled but they are not. Shannon was very nice and helpful. I was very impressed with their facility.

Shannon was very helpful and patient. Great customer service and a friendly smile. The location is conveniently located, very clean and secure. I would definitely recommend them for your storage needs.

Great location! It's clean, they have helpful staff, and an all around great spot for climate controlled self-storage and uhaul 👍👍

Shannon Quigley is a very kind, sweet helpful worker 🙂

Very helpful, very friendly. Reasonable prices for secure storage. Definitely worth it!

Great explanation and everything

Cares about the community! Not only is the facility clean, well managed, and convenient, In Towne Self-Storage actively supports local non-profit organizations. I'm very happy they are a part of our community.

In Towne Self-Storage has been great! We are relocating back to the area and the manager Cathy, was able to get us in and out quickly and explained everything so clearly! The facility is temperature controlled and so we aren't worried about anything getting ruined. They provide dollies and carts for easy hauling from your vehicle to your unit. There is also a fully cleaned garage area to pull your vehicle in and unload with ease! We will be recommending In Towne in the future!

Brand new super clean facility. Exceptionally friendly staff. And a bonus they are a UHAUL Dealer

Absolutely beautiful! Convenient and sooo clean!

Very friendly staff and a great location. Its awesome to have a climate controlled nice storage facility this close to us. I got super tired of driving 30 minutes to find one.

Brand new facility! Very clean. Very secure. Owner on sight often and VERY helpful.

This is a beautiful facility! Cathy and her staff are incredible. Great addition to our town!

Nice new climate controlled self storage facility. Very clean. Easy move in with indoor loading/unloading bay.